Question 1

How do I know if I have won a prize on MrRaffle?

Accepted Answer

Instant win games show your result the moment you play, with cash prizes credited to your in-app wallet within seconds. Master Raffle and prize draw winners are notified by email and phone within 7 days of the draw close, and the win is also added to your account dashboard. Public winner posts on this page only confirm a win after the prize has been delivered or paid out.

Question 2

Why are winner names shown only as initials?

Accepted Answer

To protect winner privacy, we publish only initials and a partial location (for example, J.S. from Manchester) on the public Winners page. Full identification details are kept private. Winners can opt out of public listing entirely by contacting support, and we never publish a winner without their consent.

Question 3

How do I claim my MrRaffle prize?

Accepted Answer

Cash prizes are credited to your MrRaffle wallet automatically and can be withdrawn to your verified UK bank account by Faster Payments. Physical prizes require you to confirm shipping details in your account dashboard within 30 days of winning, after which we dispatch the item brand-new from an authorised UK retailer. E-gift cards arrive by email shortly after redemption.

Question 4

Are these MrRaffle winners real?

Accepted Answer

Yes. Every winner shown on this page is a real MrRaffle player who has been identity-verified (KYC) and paid out. The underlying draw is settled by a verifiable random number generator and recorded for audit. MrRaffle is operated by TRUE HAVEN GROUP LTD (England and Wales, company number 16782179), and any disputed result can be independently checked against the audit log.

Question 5

How often is the MrRaffle Winners page updated?

Accepted Answer

The Winners page updates as draws close and prize claims are finalised. Instant-game wins post within minutes of the result, while Master Raffle, Daily, Weekly and Monthly Jackpot winners are added once the winner has accepted the prize and the payout or shipping has been confirmed, typically within 7 days of the draw.

Question 6

Can I exchange my physical prize for cash?

Accepted Answer

Yes, most physical prizes can be exchanged for their cash equivalent value. Open the prize in your account dashboard, choose Exchange for Cash, and the amount is credited to your wallet within seconds. Some headline prizes (for example, dealer-supplied cars or restricted-stock items) may have a cap or restriction on cash exchange, which is published on the competition page before you enter.

Question 7

How long does it take to receive a physical prize?

Accepted Answer

After you confirm shipping details, physical prizes are dispatched within 5 to 7 working days from authorised UK retailers. UK delivery typically takes a further 3 to 5 working days, and you receive tracking by email once the item ships. Headline-prize lead times (cars, watches, custom items) are stated on each competition page before you enter.

MrRaffle Winners

Frequently Asked Questions